Important

This privacy policy has been compiled by Urnshop.com.au, ABN 72 663 655 175, (referred to here as “Urnshop”, “our”, “us”, “we”), to better serve those who are concerned with how their ‘Personally Identifiable Information’ data, hereafter referred to as “data”, is being used online. Read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your data in accordance with our website.

The Urnshop website is referred to as The Website. The products & services we offer are referred to as Products.

Privacy Data We Receive & Collect

Urnshop may collect and receive certain information from your computer or mobile phone, including the activities you perform on our Website, the activities during the usage of our Products, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies. For example, each time you visit the Website, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).

When you use our Website, contact us using the contact form or via email or make a payment, we may collect some personal information about you such as:

• The geographic area where you use your computer and mobile phone
• Your name, email address and other contact details
• Other optional information collected by us, or by third-parties such as Google or Apple
• Your IP address and, when applicable, timestamp
• Your billing address and any other necessary information to complete purchases
• User generated content (such as messages, posts, comments, pages, profiles, images, feedback or communications)
• Images or other files that you may provide us with
• Other information submitted by you or your representatives

How We Use The Collected Data

Urnshop uses the collected data for the following purposes:

• To identify you
• To promote Urnshop through its website and social media
• To enable us to operate the Products and provide them to you
• To verify your transactions and for purchase confirmation, billing, security, and authentication
• To analyse the Website and information about our visitors and users, including research into our user demographics and user behaviour in order to improve our content and Products
• To contact you and provide customer service support, including responding to your comments and questions
• To share aggregate (non-identifiable) statistics about visitors and purchasers of the Products to prospective advertisers and partners
• To keep you informed about the Products, features, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us
• To sell or market Products to you
• To better understand your needs and the needs of users in the aggregate, diagnose problems, analyse trends, improve the features and usability of the Products, and better understand and market to our customers and users
• To keep the Website and its Products safe and secure

We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Website with a view to introducing improvements and improving usability of the Website. We may share this type of statistical data so that our partners also understand how often people view and purchase Products, so that they, too, may provide you with an optimal experience.

Consent

When visiting our Website, purchasing Urnshop Products, or submitting any Personal Information to us, you consent to the collection, transfer, storage, disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please do not make use of any of Urnworld’s services.

Protecting Your Data

We take all necessary steps to protect your data. This includes, but is not limited to, working with authorised third-parties, not storing more data than necessary, not sharing data with third-parties unless it is in line with this privacy policy, using safe practices to handle your data.
In case of a breach of data, we will inform the relevant governing body.